Custom Travel Solutions’ core product is the travel benefits/club platform. By leveraging the company’s travel technology, booking and fulfillment capabilities, the travel benefits club platform harnesses the convenience, excitement and value of private, members-only travel and lifestyle benefits to drive loyalty and revenue for companies and organizations across the globe. The platform-as-a-service is fully customizable, and includes the entire range of Custom Travel Solutions’ offerings: members-only hotel pricing, access to valuable lifestyle and travel benefits, booking engine functionality, membership management, affiliate management, fulfillment and 24/7 customer service, curated group packages (Wonder-Breaks), collaborative social trip planning (Book with Friends), reporting, and API access. Each of these components can be offered separately as a business service, or mixed and matched to meet clients’ specific needs.
The platform combines high-touch customer service while fully automating all membership management and travel fulfillment functionality. Custom Travel Solutions enables clients to manage the entire customer lifecycle through its membership management feature, and the platform enables full automation of enrollments, cancellations, recurring billing and subscription management, payment processing, and reporting.
Custom Travel Solutions’ integrated platform offers end users access to a vast network of high-value travel and lifestyle perks at prices available only to members. These benefits include: