CHECK OUT A SAMPLE OF THE POPULAR MEMBER BENEFITS WE OFFER:

Personal Assistant

What can Personal Assistant do for your business? No matter where your members are in the world, no matter what device, no matter the time of day – any day – Personal Assistant is standing by to help with customized assistance and expert contact-center service.

A connection to promote your brand’s ability to serve its loyal members, Personal Assistant adds security in emergencies, connects you to vital information and helps you handle everyday tasks.

Daily Discounts

ACCESS TO AMERICA’S LARGEST PRIVATE DISCOUNT NETWORK

Our partner network offers organizations a powerful way to make an impact with their customers and members. It combines the power of over 500 world-class brands with the relevance of local merchants from every community in America.

With a collection of over 300,000 discount providers offers unparalleled value of up to 50% off at the places consumers shop every day, in categories like:

• Dining & Food
• Apparel
• Electronics
• Hotel & Travel
• Car Rental
• Movie Tickets
• Theme Parks
• Sporting Events
• Auto Care
• And more…

Private Medi-Jet Service

Wherever you are and whatever the medical need, ALERT assures you receive seamless access to the highest level of care.

ALERT:

• Provides air medical transport to the hospital of your choice.
• Provides access to worldwide medical and second opinion referrals, consultations and prescription assistance.
• Operates a state-of-the-art logistics center on alert around the clock.
• Supplies up-to-the-minute security advisories before you travel and safety assessments while you are away.
• Arranges international legal referrals.

NO CO-PAY, NO DEDUCTIBLE:

In the midst of an emergency, reliability and cost should be your last concern. ALERT provides access to unsurpassed quality of care without hidden fees.

• We cover you at home and while traveling
• No medical necessity or nearest appropriate facility clauses
• Pre-Existing conditions accepted
• There are no financial limitations, claim forms or out of pocket expenses
• Travel Insurance focuses on trip cancellation and lost luggage. ALERT focuses on taking care of you

MEMBER BENEFITS:

ALERT is more than just a membership benefit. We are your advocate every day of the year.

• Worldwide medical jet transportation, bedside to bedside, to the hospital of choice
• 24/7 Logistics Center for worldwide medical and second opinion referrals, consultations, and prescription assistance
• Foreign travel advisories and threat assessments
• Transport of mortal remains
• Legal referrals and emergency message relay

Doc in a Suitcase

What if you could access a doctor 24 hours a day while traveling?

“Doc in a Suitcase” benefit provides members unlimited access to fully accredited and licensed doctors during travel. Using this benefit, members will have real time access to doctor consultations which can be conducted in the comfort and privacy of hotels, resorts, villa and even the beach. Members can contact doctors while on the go by using their phones- via call, online chat, text, email and video-conference. Members can also get advice on overseas illness or recommendations on treatment options and even obtain prescription assistance – from anywhere in the world.

Integrated Marketing

Getting new members is hard and keeping them engaged is even harder. We have an educational marketing engagement campaign that retargets your members after they join to highlight each benefit they receive with their membership. We also include periodical highlighting of savings through your different travel platforms. The idea is to drive engagement and active deal hunting through your brand’s site, while promoting retention through pointing elite ways to save and enjoy travel that cannot be done elsewhere.

24X7 Premier Travel Agent Assistance

At Custom Travel Solutions, we are wholly dedicated to providing outstanding personalized service and completely changing member’s travel and vacation experiences. Our highly trained team of certified travel agents have the members back when traveling, regardless of how or when they purchased their travel. No matter where they are in the world, they will have access to all types of emergency services like medical, legal referrals, on the fly translations.

Multi-Language & Currency Support

This is another benefit where your brand acts as the hero of a trip. By providing multiple languages and a variety of accepted currencies, you are giving your members ease-of-use with your products, which will be much appreciated. We back this up with round the clocks service and deeply integrated tools and language support for anything your members may need along the way.

Seat Alert & Frequent Flyer Flight Alert

Book the seat you want!

Do you want an aisle seat? Do you want seat no. 13D on your flight? Or you are a Frequent Flyer looking to upgrade your seat? But don’t know whom to approach in the ever increasing complexity of air travel? Well, look no further! Our Seat Alert & Frequent Flyer Flight Alert benefit is there to help you.

For Seat Alert:

You just need to inform us about your flight details and your preferred seat and we will take care of the rest. If your seat is readily available, great! If it’s not, no problem!

You just need to fill a short seat alert form and we will notify you when the seat is available or book the seat for you. Yes! It’s that easy.

For Frequent Flyer Flight Alert:

If you are a frequent flyer and looking for any of the following bookings, we are there to help you:

• Reward Booking: You want to book the flight with your accumulated miles (taxes extra).
• Upgrade Booking:a) You have purchased the flight ticket and want to upgrade with accumulated milesb) You have booked the flight with accumulated miles and want to upgrade with the remaining miles

Just inform us about your preferred flight. If the Frequent Flyer seat is readily available, we can book the seat for you if you wish to. If it’s not available, you just need to fill a simple flight alert form and we will notify you when the seat is available or book the seat for you.

Engage Experiences

These trips are a great way to create community, cohesion, and boost morale among your group, whether they are members, employees, or leaders. Our superior travel knowledge gives you an advantage at designing a trip and getting great savings, experiences, access, and more. As your members sign up, we can keep communication, information, and updates in one cohesive place in your brand name, creating even more brand recognition.