Your members will be given access to a personal assistant, branded to your company, to assist with whatever makes their travel or even everyday lives easier. Reserve a table, get a hotel recommendation, or call ahead for a reservation while on the go, their personal assistant is there to make the hustle & bustle of life a little easier.
CHECK OUT A SAMPLE OF THE POPULAR MEMBER BENEFITS WE OFFER:
- Daily Discounts
Give your members access to America’s LARGEST private discount network. Our partner network offers organizations a powerful way to make an impact with their customers and members. It combines the power of over 500 world-class brands with the relevance of local merchants so your members can save at-home and abroad on every day goods and/or services that make their trips a little more budget friendly.
- Best Price Promise
The Best Price Promise guarantees that you will get the best fares. Feel free to compare, we bet you won’t find a better deal anywhere else on the web. Included in this benefit is a refund of 110% of the difference should we not be able to meet or beat the competitive price.
- Complimentary Flight Insurance
With this benefit, your members will receive $200,000 worth of coverage for every airline ticket purchased through our portal, at no additional costs. This benefit sells for between $18-24 per ticket through other providers.
Coverage includes accidental death or dismemberment that occurs when traveling on, boarding or alighting from a regularly scheduled flight
- Airport Lounge Access
Escape into a place that’s perfect for business and vacations. Airport luxury lounges are quiet, connected spaces to relax or work in, with complimentary pre-flight bites and drinks that help you refresh and revive. With Airport Lounge Access benefit, you have access to over 1,300 airport lounges worldwide. A tiered option helps you open this up as a great added value benefit across your different member tiers.
- Enhanced Hotel Offers
Member’s Only rates that give you access to over hundreds of thousands of hotels around the world at 35-70% off of the rates that you will find online. This discount is not off the highest rate, but off of the best available rates you could find online, including OTA’s like Expedia, Booking.com or the hotels website directly.
- Member's Cruise Rates
Big brands, big ships, massive savings! Sail through our special unpublished discounts from thousands of itineraries, ports and sailing dates. Get exclusive access to non-published rates and deals. Cruise the Caribbean, the Pacific, Alaska even trans-Atlantic cruises from all the major Cruise brands.
What if you could access a doctor 24 hours a day while traveling?
“Doc in a Suitcase” benefit provides members unlimited access to fully accredited and licensed doctors during travel. Using this benefit, members will have real time access to doctor consultations which can be
- Member Engagement Service
Getting new members is hard and keeping them engaged is even harder. At Custom Travel Solutions, we not only help you with member on-boarding but also help you manage your member relationships through integrated marketing that encourages engagement and active pursuing of deals and savings with email campaigns highlighting the savings your platform offers.
- Multi-Language & Currency Support
We want to help your members feel right at home with their bookings and benefit use. All customer support pages like FAQs, guidelines and how-to’s are available in multiple languages. This benefit also features a team of professionals available 24 x 7 through chat in over 30 languages to answer member queries in their preferred language. We also feature multiple currency acceptance, not just their conversion rate, through our portals so your users do not have to try and convert on the go or worry about fees.
- Seat & Frequent Flyer Alert
Book the seat you want!
Do you want an aisle seat? Do you want seat no. 13D on your flight? Or you are a Frequent Flyer looking to upgrade your seat? But don’t know whom to approach in the ever increasing complexity of air travel? Well, look no further! Our Seat Alert &apm; Frequent Flyer
- Engage Experiences
Engage Experiences are luxurious group trips, designed by our team and you as the travel leader. All activities, meals, accommodations, and everything your group needs is built to an itinerary. We will also send a host with the group to lead events, tours, and keep all logistics in order.
- Roadside Assistance Service
When your car breaks down, you run out of gas or you’re locked out, our Roadside Assistance helps make it simple and easy to get you back on the road and on your way.Our 24-hour emergency roadside assistance provides towing, a flat tire change, even the services of a qualified locksmith.
- Luxury Private Jet Service
Offer your members the opportunity to take their luxury travel up a level. A member service concierge will reach out after a detailed form is filled out to match the perfect jet to your members needs. The team member will work directly with your club member to get them where they need to be.
- WiFi Program
This benefit allows your members to access in-flight WiFI when traveling, as well as have global access to wireless connection while traveling abroad.