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Upgrade Brings Multilingual Content To Search Ability

At Custom Travel Solutions, we are always looking to improve our products so our clients can better serve their members and users. Thus, we are excited to announce a new multilingual search ability in our hotel engines, meaning our platforms can more easily communicate with members around the world and offer more information in the native languages of members as required. This new update will revolve around property-level content, meaning hotel descriptions, listings, amenities, etc and allow non-English speakers to dive deeper into their trip planning without having to worry about not understanding the results they are seeing. The overall goal of this upgrade is to better serve members and ensure we are able to provide world-class customer service to our client’s members. We aim to back our clients with a solid system of support including multicurrency, multilanguage web content, and a high-touch customer service team. This new upgrade with our property content is just the next step in our ongoing to mission to serve a custom experience wherever we are needed. If you would like to see a demo of our products or request more information, email Alex Albrecht at aalbrecht@customtravelsolutions.com today!

A Better Way to Increase Engagement & Retain Distributors

A Q&A with Custom Travel Solutions CEO Mike Putman – as seen in Direct Selling News October 2019 issue What was the goal behind introducing the hotel rewards program? A client came to us looking for ways to increase their distributor/customer engagement without having to spend a lot of money on another expensive program. We were able to provide a cost-effective hotel rewards program that allowed them to distribute hotel rewards to their distributors/customers through a fully branded hotel booking platform. The hotel rewards can be used at 100’s of thousands of hotels around the world, all bookable through the booking engine. The great news is that the rewards literally cost our clients just a few pennies on the dollar. This allows them to offer an equal number of hotel rewards as what the distributor /customer is paying in autoship, for just a fraction of what they collected. So how did the program impact engagement? Our client saw an incredible 5x the amount of member engagement month-over-month from program introduction. Their distributors/ customers recognized they were able to earn these hotel rewards automatically and were able to apply them to a huge inventory of hotels around the world. The increased…

Travel Clubs and Loyalty Programs
Retail Touchpoints Blog Published Custom Travel Solutions CEO Mike Putman’s Article

Our CEO Mike Putman recently wrote an article for Retail Touchpoints Blog, an online publishing network that delivers cutting edge content to retail executives designed to improve the customer experience in the new world of cross-channel retailing. The article discusses the importance of travel clubs for retail, financial services and other non-travel verticals.

Revenue and loyalty for vacation rentals in the age of Amazon and Google
Phocuswire Blog Published Custom Travel Solutions CEO Mike Putman’s Article

Our CEO Mike Putman recently wrote an article for Phocuswire, a comprehensive daily news companion for the  technology, distribution and the digital economy fields – the backbone of the travel, tourism and hospitality industry.