Tag: customer retention

How A Travel Club Can Boost Brand Perception

Brand perception is extremely volatile amidst today’s constantly technology-driven & connected world. However, with a new generation of customers in the ‘know everything’ environment, brand perception can be optimized using data and marketing efforts.

How A Travel Club Evolves Your Business

What is the major difference between a company that continues to grow and a company that doesn’t? Customer Retention!

Does Travel Club Membership Have a Role in Retaining Loyal Customers?

The key to a successful business and revenue growth is not just bringing in new customers but retaining the loyal customers you have, too. It is true for travel businesses especially in the ongoing crowded e-commerce era where clicks and conversions are adding to the cost.

Top Loyalty Program Trends in 2019
Customer Loyalty Program: A complete Guide

Table of Contents: What defines a customer loyalty program? 6-step checklist for using travel as a customer loyalty play 10 interesting stats about customer loyalty you may not know

Virtual Currency Rewards platform
Do travel club improve customer loyalty for retail businesses?

What Is Customer Loyalty? Customer Loyalty programs are strategic plan to attain customer loyalty, which means liking of some particular brand makes customer to repetitively using that brand. In textbook definition, customer loyalty is when company retains it customer by giving them value of experience and satisfaction. Customer Loyalty will help your retail business to grow by boosting both revenue and profitability, given the fact that repeat consumers are likely to spend 60% more per transaction than the new ones. Obviously, this is easier said than done. Why Customer Loyalty is important for your Retail Brand? Trust matters more than ever in this digital era. The prevailing customer sentiment seems to be constantly shifting due to lack of good service, features, and options. Customers prefer a loyalty program as a one-stop shop to look for purpose-driven experiences. Millennials especially are gravitating towards the loyalty programs or travel clubs. The ability of a travel club to cater to different age groups, mindsets, geographies and retail behaviors is what contributes to their growing popularity among travelers.   Customer Loyalty helps in Meeting your Customers’ Expectations So yes, a travel club can drastically improve loyalty for retail businesses by keeping your customers happy and…

Netflix and the Subscription Model for Travel Club
Netflix and the Subscription Model: How to Acquire & Retain Customers

Just a decade ago, Netflix was known primarily as the disruptor of Blockbuster and pioneer of online subscriptions for specific products or services (in this case DVD delivery, but there were also shaving clubs, travel clubs and so on). Around 2007, Netflix decided to keep its subscription model but made the wise decision to transition from DVDs to streaming content.

Brand Engagement with a Travel Club
How to Achieve Year-Round Brand Engagement with a Travel Club

Brand engagement is the core of any travel business model. The end goal of travel club membership is to increase customer retention and enhance the lifetime value of your customers. It does so via its loyalty programs that enhance customer engagement and consequently increase repeat purchases.